Remove), type the name of the shared mailbox in place of your name, and then send the message. For your first-time use, delete your name (right-click and choose Note: The first time you use a shared mailbox to send an email, you won't see the name of the shared mailbox account in the This option shows you that the people who receive the email message will see that it comes from the shared mailbox and not from your own email account. The additional mailbox opens in a new tab or window. To do this,Ĭlick your account initials or image at the upper-right in OWA.Įnter the mailbox name to the box that opens. To send email from a shared mailbox in OWA, the mailbox needs to be opened in another browser tab / window. Your own username and password, then click Sign in with your UWSP account box that opens, enter In the window that opens, type the email address of the mailbox you want to add and click Log into your computer as yourself and start the Outlook Desktop app. Add a Shared Email Mailbox Through Outlook 365 Desktop M obile devices must use OWA in a mobile browser. The Android and iOS Outlook mobile apps currently do not support opening shared email accounts.

Microsoft supports opening shared email accounts in the desktop version of Outlook and the Outlook Web App (OWA). It is your responsibility to contact the mailbox owner to request access to a shared mailbox. If the Service Desk is also unsuccessful, please ask them to submit a ticket for you to the Postmaster requesting assistance identifying the owner of the mailbox. If you are unsuccessful in identifying the shared mailbox owner,Ĭ ontact the Service Desk.

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